Double Vending

 

Troubleshooting

This article covers what to do when your machine is vending multiple products due to the I-vend sensor issue

Symptoms/Considerations

Customer's money was taken but a product did not vend

A product vends successfully, then another product falls- the machine says make another selection

Your iVend may be misaligned or need replaced

 

Make sure that the harness is plugged in at the control board on the top left.

 

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Your I-vend sensor is located on both sides of your delivery bucket. If it's working properly you should see a solid red light in the middle of the I-vend board. If the sensor is misaligned or needs replaced you will see a flashing red light on the I-vend board. 

 

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Go into Service Mode, Shut the door, Press 2 (Motor Count), Press 8 then make a selection. If two products fall that means your I-vend did not detect the product falling which means you need to replace the I-vend sensor. 

 

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