Double Vending

Troubleshooting

This article covers what to do when your machine is vending multiple products due to the I-vend sensor issue

Symptoms/Considerations

Customer's money was taken but a product did not vend

A product vends successfully, then another product falls- the machine says make another selection

Your iVend may be misaligned or need replaced

Make sure that the harness is plugged in at the control board on the top left.

Your I-vend sensor is located on both sides of your delivery bucket. If it's working properly you should see a solid red light in the middle of the I-vend board. If the sensor is misaligned or needs replaced you will see a flashing red light on the I-vend board. 

Go into Service Mode, Shut the door, Press 2 (Motor Count), Press 8 then make a selection. If two products fall that means your I-vend did not detect the product falling which means you need to replace the I-vend sensor.