Double Vending



This article covers what to do when your machine is vending multiple products due to the I-vend sensor issue


Customer's money was taken but a product did not vend

A product vends successfully, then another product falls- the machine says make another selection

Your Vend may be misaligned or need replaced

CLOSE THE DOOR: Make sure your product passes through the iVend sensors and into the delivery bin. The machine will vending another product if the door is not closed and the product does not pass through the iVend sensors.

Make sure that the harness is plugged in at the control board on the top left.





Your I-vend sensor is located on both sides of your delivery bucket. If it's working properly you should see a solid red light in the middle of the I-vend board. If the sensor is misaligned or needs replaced you will see a flashing red light on the I-vend board. 








Go into Service Mode, Shut the door, Press 2 (Motor Count), Press 8 then make a selection. If two products fall that means your I-vend did not detect the product falling which means you need to replace the I-vend sensor. 


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Date Votes
  • Elevator I vend light is on the left side of delivery bin in the center and should be on when you put your hand in the bucket it will go out if the light is not on check the 3 plugs one on main board and the ones that go to the ivend boards if it is out of alignment the light Will he off to check if the board is ok turn power off and on to see if the Ivend light comes on momentarily if so it’s out of alignment. I vend must be on to operate a elevator machine.


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